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Hp Laptop Dvd Burner Not Working

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On a desktop computer Press and hold the power button for 5 seconds to turn your computer completely off. Use the following steps to help determine if discs or the drive need further attention: Insert a software CD (like a game or business software) into the CD/DVD drive and note See the HP support document Choosing Compatible Media for Your Optical Drive (in English). Figure : Find and fix problems in Control Panel Under Hardware and Sound, click Configure a device. Check This Out

Next click to open DVD/CD-ROM Drives. Make sure the disc type is compatible with both the computer burning the disc and the computer playing the disc (CD-R, DVD+R, etc.). Software for burning discs does not recognize the drive in Windows 7 If the CD/DVD writing software displays notification that no drive is detected, use the steps in this section. note: Make sure that you can reinstall your disc burning software before you uninstall it. http://support.hp.com/us-en/document/c03280768

Hp Dvd Drivers Windows 10

A list of files and folders should display on the screen. Figure : Example: Roxio Creator - Advanced options, Drive Speed setting Figure : Example: Cyberlink Power2Go - Configuration Information, Burner tab Step 3: Removing the drive from Device Manager on computers Be careful not to dislodge other cables. Use the arrow keys to select Device Configuration, and then press Enter.

Please help Reply 0 0 DavidPK Provost Posts: 43,999 Member Since: ‎09-24-2010 Message 4 of 28 (29,214 Views) Report Inappropriate Content Re: My DVD/CD Drive is not working :( Options Modify your browser's settings to allow Javascript to execute. Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... Windows 10 Cd Drive Not Showing Up Loading...

Confirm the deletion by clicking Yes. A copy of the registry has saved for back-up purposes to the Documents folder. How does HP install software and gather data? Go Here Step 8: Testing for CD/DVD drive hardware failure The laser alignment and the hardware that supports it must retain a high degree of accuracy.

Use the arrow keys to select Device Configuration, and then press Enter. Hp Dvd Burner Software Close the Registry Editor and restart the computer. Gently remove and reinsert the CD/DVD drive data cable from the connector on the motherboard. If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually.

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Use the arrow keys to navigate to the Storage tab. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-CD-Drive-is-not-working/td-p/1251047 This page requires Javascript. Hp Dvd Drivers Windows 10 You may need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, then restart the computer again if the software no longer recognizes the drive (see Dvd Drive Not Detected In Windows 10 Select Computer in the main window.

Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper his comment is here If you cannot burn music or data to blank CDs or DVDs, follow the steps in this document to resolve the problem. Reply 0 Re: My DVD player stopped working on my HP laptop 05-03-2013 10:10 AM Hi,Try following the procedure under the sub-heading 'Let me fix it myself' on the link below Privacy Policy © Copyright 2016 HP Development Company, L.P. Dvd Drive Not Reading Discs Windows 10

Once you have tested several types of discs, try using the failed discs in another drive in another computer to see if they can be read. If the drive is still missing after using the troubleshooter, continue to the next step. note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. this contact form note: If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed.

In Windows, search for and open Device Manager. Dvd Drive Not Reading Discs Windows 7 Modify your browser's settings to allow Javascript to execute. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).

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percaine 261,621 views 5:52 DVD player wont read dvd or cd repair - Duration: 7:26. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery (or batteries). If it does not work, use the Hardware and Devices troubleshooter. Dvd Drive Not Recognized Windows 10 Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this

If not, Use HP Hardware Diagnostic software to test the CD/DVD drive. Follow these steps to use the Hardware and Devices troubleshooter to check for problems: In Windows, search for and open Find and Fix Problems. The Registry Editor opens. navigate here Press the Enter key and look at the list.

Remove all CD writing software (Cyberlink Power2Go) using the Programs and Features window in Control Panel. In Device Manager, click Action, select Scan for hardware changes, then wait for Windows to find and install the CD/DVD drive. If any discs fail to open, set the failed discs aside. Double-click DVD/CD-ROM drives to expand the category.

Then complete the following steps. For more help, you can read Using Recovery Manager to Restore Software and Drivers in Windows7.