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Hp Dvd Player Not Working Windows 7

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If not, continue to the next step. Searching for the whole word gpedit.msc found the console for me in Win 7. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Make sure you have selected this exact key name. Check This Out

Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper Do one of the following tasks depending on what is shown on the screen: If a list of filenames and folders is shown on the screen, the disc data is recognized Try another disc and make sure the drive is truly a DVD or Blu-ray drive. Clean discs with filtered water and a lint-free cloth. http://support.hp.com/us-en/document/c01895589

Dvd Drive Not Detected In Windows 7

Select the version of Windows the computer is using. note: If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed. To correct the problem and allow the software to detect the drive again, uninstall the CD/DVD recording software, restart the computer, reinstall the disc recording software, and then restart the computer

Find Solutions, ask questions, and share advice with other HP product owners. If AutoPlay is set to take no action when discs are inserted or if AutoPlay is not enabled, nothing may happen when a disc is inserted. I am coming to the conclusion the cd reader on mine is bad. Hp Dvd Drivers Windows 10 The drive's firmware may need to be updated if the movie is using a disc format the drive does not currently recognize.

Depending on your notebook model and specific CD/DVD drive, the entry name indicates the exact type of disc drive you have (for example, it might read Internal CD/DVD-ROM Drive). Hp Laptop Dvd Drive Not Reading Discs When Windows Media Player or Windows Media Center process the AC3 sound format from a movie, sound volume is lowered. If BIOS does not open using F10, repeat the process using the F1 key instead. note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software.

If your vista version does not have the gpedit function, do the following. Dvd Drive Not Reading Discs Windows 10 Blog Unsubscribe About Us Overview Contact Us Take our Site Survey Testimonials Copyright © 1996 - DriverGuide is an iCentric Corporation Company. What is your product number? For more information about testing for CD/DVD drive hardware failures, refer to the HP support document Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows 7).

Hp Laptop Dvd Drive Not Reading Discs

Make sure the disc burning session was closed after the disc was finished. Step 6: Using the Hardware and Devices troubleshooter in Windows 7 Windows7 includes a troubleshooter that checks hardware, including CD or DVD drives, for problems. Dvd Drive Not Detected In Windows 7 I was really not looking forward to have to buy a replacement DVD drive as suggested by many on this forum. Hp Dvd Driver Download Continue to the next step.

did not fix my problem; it will check but will not run the auto repair. his comment is here Figure : Troubleshooting computer problems Click Windows Media Player DVD. This behavior is intentional. To make sure that the drive firmware is updated, use the HP Support Web site. Dvd Drive Not Detected In Windows 10

A DVI cable or HDMI cable connection is required for viewing resolutions beyond 480p. That link totally fixed the problem. Before you begin troubleshooting your CD drive in Windows 7 Can your drive read some types of discs but not others? http://swusf.org/dvd-drive/hp-pavilion-dvd-player-not-working.html This can damage the optics inside the drive and make matters much worse.

Turn off the computer, unplug all cords from the computer, and then press the Power button on the front of the computer for five seconds. Dvd Drive Not Reading Discs Windows 7 HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend If the drive name still does not appear, replace the cable, the drive, or have the computer serviced.

Click Start , and then enter regedit into the Search field.

If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. If your computer does not have this software decoder, to watch movies, purchase and install DVD and Blu-ray movie playback software that is compatible with your version of Windows. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. Dvd Drive Not Working Windows 7 I tried numerous software as well so I think it has something to do with vista.

note: If the CD/DVD writing software that you use was purchased separately, uninstall the software, restart, then use its installation discs to install the software, then restart again. On the Software Program Reinstallation welcome screen, click Next. can you help me out? http://swusf.org/dvd-drive/hp-disc-player-not-working.html Setup Defaults can also be found on the EXIT screen of the BIOS Setup Utility.

You can look for a Blu-ray label on the front of the drive, or you can look up the product specifications for your computer to find out whether the drive is See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Software for burning discs does not recognize the drive in Windows 7 If the CD/DVD writing software displays notification that no drive is detected, use the steps in this section.

The disc must be a Blu-ray movie disc (you cannot use an HD DVD in a Blu-ray drive that does not also support the HD DVD format). Press the eject button to retrieve the disc and unlock the computer. You saved me a bunch of $$$. Figure : PxHelp20 LowerFilters key Close the Registry Editor and restart the computer.

I paid £11 for mine. The CD/DVD drive does not appear If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, then the drive Step 5: Clearing the upper and lower registry filters on computers running Windows 7 Clear the registry filters for Device Manager error codes 10, 19, 31, 32, 39 or 41 using SOMEBODY PLEASE HELP Report Xander- Apr 22, 2009 03:54PM I tried your solution...it didn't work...did it exactly to the letter created a new DWORD (32 bit) Named it NoCDBurning...assigned it a

I finally went to Dell's website and downloaded support assist. Figure : Device Manager If a name for a CD/DVD drive is not listed in Device Manager, the rest of these troubleshooting steps will not help. Download it from here. THANKS Report Cole- Jun 6, 2009 12:31PM Hi Jason, I have a HP DV6757ca laptop and having an issue with my dvd burner.

If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly.