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Hp Computer Dvd Drive Not Working

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Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Figure : Opening Command Prompt Enter diskpart at the command prompt. Thank you! Register · Log In HP Support Forum Home > Notebooks > Hardware > My DVD drive is not working. http://swusf.org/dvd-drive/hp-dvd-cd-rom-drive-not-working.html

Decrease the burning speed in your disc burning software. If the troubleshooter detects problems, follow the instructions to fix the problem. Figure : Recovery Manager Click Software Program Reinstallation. If your drive is unable to read discs that were purchased from a store, those from a music or software company, skip this section and start troubleshooting at Step 1. http://support.hp.com/us-en/document/c03280768

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Click Device Manager. Figure : Command Prompt Insert a disc that contains files into the drive that is having the problem. Click Change AutoPlay settings. Step 5: Reinstalling the CD/DVD drive in Device Manager Use the following steps to remove and reinstall the drive name in Device Manager: Remove any discs that may be in the

Figure : Use AutoPlay for all media and devices Click the drop-down menus and select Ask me every time next to every DVD, Blu-ray, and CD item, and then click Save. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window. Dvd Drive Not Recognized Windows 10 Step 4: Clearing the registry filters If your computer cannot burn discs, try clearing the registry filters.

Step 1: Checking if the drive is in Device Manager If the CD/DVD drive of your computer cannot read discs, make sure that the device is listed in Device Manager. Try burning the disc at 4x before playing it from other computers. If a drive name is shown with a disabled icon (the drive icon is marked with an arrow pointing down ), the drive has been disabled. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-CD-Drive-is-not-working/td-p/1251047 Step 5: Restoring system files in Windows 7 Use Microsoft System Restore to return the system back to a time when the CD/DVD writing software was known to work.

Ask the community! Windows 10 Cd Drive Not Showing Up If the drive is still missing after using the troubleshooter, continue to the next step. Be careful not to dislodge other cables. HP PCs - Drive Cannot Read Discs (Windows 10, 8) This document pertains to HP and Compaq computers with Windows 10 or 8.

Dvd Drive Not Detected In Windows 10

Insert at least three more software discs in the same manner. If the troubleshooter detects problems, follow the instructions to fix the problem. Hp Dvd Driver Download Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. Hp Dvd Drivers Windows 10 Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this

If you are using a notebook computer, skip to Step 5. navigate here Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Step 1: Checking if the CD drive is in Device Manager on computers running Windows 7 If nothing happens in Windows when a disc is inserted into the drive, the drive For testing purposes, try a few different brands of CD-R (compact disc recordable). Dvd Drive Not Reading Discs Windows 10

Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... Replace the cover and plug in the power, keyboard, mouse, and video cables. Ask the community! Check This Out In Device Manager, click Action, select Scan for hardware changes, and then wait for Windows to find and install the CD/DVD drive.

Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this How To Open Disc Drive On Hp Laptop If a LowerFilters value is listed on the right side of the registry editor window, select the LowerFilters value and press the Delete key. For more information about using System Restore, use the HP support document Using Microsoft System Restore in Windows7.

Delete all other UpperFilters and LowerFilters values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if any exist.

I am ready to reinstall the OS unless someone at HP can provide support. Figure : Registry Editor Click File, Export, type a filename that is easy for you to remember, and click Save. If problems occur after using these steps, browse to the file and double-click it to restore the registry. Dvd Drive Not Reading Discs Windows 7 This indicates whether there is a problem or not, and sets the stage for subsequent troubleshooting actions.

If it does not, go to the next step. Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go. this contact form Complementary Content

HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Click the Firmware link and look for any available CD/DVD firmware updates, for example HLDS CH10L DVD-R/RW drive firmware update. Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading...

In Device Manager, click the plus sign next to the type of driver you want to uninstall and reinstall (for example: Modems, DVD/CD-ROMs, and so on), unless a minus sign (-) This page requires Javascript. If your computer features BIOS version 6 or less, use the following steps to check if the drive name appears in BIOS: Turn on the computer and immediately press the F10 I can play music on it.

Click Device Manager. The drive should work correctly once it has been enabled. Modify your browser's settings to allow Javascript to execute. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears.